Track Your Order

Keep your next training session in sight. Follow your Shinobi Gear order from shipment to delivery using your order updates and carrier tracking.

Checked out as a guest?

Open your Shinobi Gear order confirmation or shipping confirmation email and select the order-status or tracking link. This takes you to your order's secure status page, where you can check fulfillment and shipment updates. You do not need to create an account.

If prompted, verify your identity with your order number and the email address or phone number used at checkout. Your order number is included in your confirmation message.

View orders in your account

Sign in to view your orders, then select the order you want to track. Use the same email address you used at checkout.

Track with the carrier

Once your order ships, use the tracking link in your shipping confirmation or on your order-status page to open the carrier's tracking details. If your order arrives in separate shipments, check each shipment's tracking link.

If a tracking number has been issued but there are no movement updates yet, check again after the carrier has scanned the package.

Need a hand?

Can't find your confirmation email? Check your spam or junk folder. If you still need help, contact Shinobi Gear with your order number and the email address used at checkout. Please do not send passwords or payment details.